Approved Coal Merchants

chunks of coal and coal scaks

Why use an Approved
Coal Merchant?

All coal merchants who belong to the Approved Coal Merchants Scheme support and follow the Coal Trade Code. Contact us today to organise delivery.
Approved Coal Merchant

What is the Coal Trade Code?

The Coal Trade Code began in 1962 as a joint financed venture between the National Coal Board and the wholesale and retail parts of the domestic coal trade. The Solid Fuel Association whose members include the major solid fuel producers and manufacturers and the distributive coal trade now finance the scheme.

You can download a copy of the Coal Trade Code here.

Why was the Coal Trade Code created?

The scheme was created so that standards could be set for coal merchants and, in particular, a system could be developed to show their customers that they were keeping to those standards. The code is administered by a national panel with an independent chairman.
Looking for coal, logs and other fuel supplies in Exeter or Devon? Call Exe Valley Fuels on: 
01392 841 464
Coal

What does this mean to you the customer?

When a coal merchant joins the Approved Coal Merchants Scheme, he or she has to give some important undertakings to his customer, and the scheme sees to it that he or she abides by the Coal Trade Code as follows:
  • Supply good quality coal and smokeless fuel correctly described 
  • Ensure that packed fuels are marked with maximum information
  • Ensure that staff have a basic knowledge of the Retail Coal Trade 
  • Supply suitable fuels for particular appliances
  • Investigate all consumer complaints properly
  • Trade in a manner compatible with the good repute of the Retail Coal Trade 
  • Make customers aware of the danger of carbon monoxide poisoning from burning fossil fuels and how they can obtain information to protect themselves
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